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Licence activation error | My licence key is invalid

If you are receiving either of the following notifications, please follow the steps listed below.

empower Slides licence not activated  Charts licence activation error

The above notifications imply that your trial licence key has not been updated to a live one. To resolve this issue, please follow the below steps.
  1. Ensure that both Microsoft PowerPoint and Microsoft Excel are closed
  2. Click on the below link which will redirect you to our website where you will you be able to download the empower® Licence converter tool
    Download
  3. Follow the instructions on the above webpage
  4. If, after relaunching Microsoft PowerPiont, you continue to receive the above error(s), please click here to book a support call.

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ICON Block email blue  Contact us (support@empower.express) if you have any questions

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ICON Block tech support  Click here to book a call with our technical support team