--- title: The empower® Library is empty description: empty Library --- [Skip to content](https://empower.express/knowledge/empower-ribbon-not-visible-0-0-0-0-0#main-content) ![empower Express](https://empower.express/hs-fs/hubfs/Empower%20Blue.png?width=200&height=54&name=Empower%20Blue.png) Open main navigation Close main navigation - [Contact us](mailto:info@empower.express) [Contact us](mailto:info@empower.express) How can we help you? - There are no suggestions because the search field is empty. 1. [empower Express Knowledge Base](https://empower.express/knowledge?hsLang=en) 2. [Troubleshooting & Technical information](https://empower.express/knowledge/troubleshooting-technical-information?hsLang=en) 3. [Troubleshooting](https://empower.express/knowledge/troubleshooting-technical-information?hsLang=en#troubleshooting) # The empower® Library is empty ## If you open the empower® Library and it is empty (as in the below screenshot), please follow the steps provided below. ![Empty library](https://empower.express/hs-fs/hubfs/Troubleshooting/Empty%20library.png?width=670&height=344&name=Empty%20library.png) 1. Ensure that Microsoft PowerPoint is closed 2. Click on the empower**®**  sync icon in your taskbar, select the grey icon with your initials and click on **Sign out** ![sync Log out](https://empower.express/hs-fs/hubfs/Troubleshooting/sync%20Log%20out.png?width=191&height=194&name=sync%20Log%20out.png) 3. Restart PowerPoint, at which point the empower® sync icon should automatically reappear in your taskbar 4. Open the Library to check that you are now able to see the contents of the Library. 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What is empower® Express and how does it work?](https://empower.express/knowledge/empower-express-full-pc?hsLang=en#1-what-is-empower-express-and-how-does-it-work) - [2. How to set up and install empower®](https://empower.express/knowledge/empower-express-full-pc?hsLang=en#2-how-to-set-up-and-install-empower) - [3. Getting started – an introduction to the empower® tools](https://empower.express/knowledge/empower-express-full-pc?hsLang=en#3-getting-started-an-introduction-to-the-empower-tools) - [4. How to set up your templates and branding](https://empower.express/knowledge/empower-express-full-pc?hsLang=en#4-how-to-set-up-your-templates-and-branding) - [5. How to find and reuse content (in the Company Library)](https://empower.express/knowledge/empower-express-full-pc?hsLang=en#5-how-to-find-and-reuse-content-in-the-company-library) - [6. How to create new content](https://empower.express/knowledge/empower-express-full-pc?hsLang=en#6-how-to-create-new-content) - [7. Additional features and tools](https://empower.express/knowledge/empower-express-full-pc?hsLang=en#7-additional-features-and-tools) - [8. How to create dynamic charts and graphs](https://empower.express/knowledge/empower-express-full-pc?hsLang=en#8-how-to-create-dynamic-charts-and-graphs) - [9. How to link data to Excel](https://empower.express/knowledge/empower-express-full-pc?hsLang=en#9-how-to-link-data-to-excel) - [10. Use cases and workflow scenarios](https://empower.express/knowledge/empower-express-full-pc?hsLang=en#10-use-cases-and-workflow-scenarios) - [Troubleshooting & Technical information](https://empower.express/knowledge/empower-express-full-pc?hsLang=en#troubleshooting-technical-information) - [Technical information](https://empower.express/knowledge/empower-express-full-pc?hsLang=en#technical-information) - [empower® Express Lite (PC)](https://empower.express/knowledge/empower-express-lite-pc?hsLang=en#main-content) - [1. What is empower® Lite](https://empower.express/knowledge/empower-express-lite-pc?hsLang=en#1-what-is-empower-lite) - [2. How to set up and install empower® Lite](https://empower.express/knowledge/empower-express-lite-pc?hsLang=en#2-how-to-set-up-and-install-empower-lite) - [3. Getting started - and introduction to the empower® Lite tools](https://empower.express/knowledge/empower-express-lite-pc?hsLang=en#3-getting-started-and-introduction-to-the-empower-lite-tools) - [4. Creating charts with empower® Lite](https://empower.express/knowledge/empower-express-lite-pc?hsLang=en#4-creating-charts-with-empower-lite) - [5. Excel linking with empower® Lite](https://empower.express/knowledge/empower-express-lite-pc?hsLang=en#5-excel-linking-with-empower-lite) - [6. Additional features and tools](https://empower.express/knowledge/empower-express-lite-pc?hsLang=en#6-additional-features-and-tools) - [Troubleshooting & Technical information](https://empower.express/knowledge/empower-express-lite-pc?hsLang=en#troubleshooting-technical-information) - [empower® Express Mac](https://empower.express/knowledge/empower-express-mac?hsLang=en#main-content) - [Setting up and installing empower® for Mac](https://empower.express/knowledge/empower-express-mac?hsLang=en#setting-up-and-installing-empower-for-mac) - [Introduction to the tools](https://empower.express/knowledge/empower-express-mac?hsLang=en#introduction-to-the-tools) - [Troubleshooting & Technical information](https://empower.express/knowledge/empower-express-mac?hsLang=en#troubleshooting-technical-information) - [empower® Express AI Text Assistant (PC)](https://empower.express/knowledge/empower-express-ai-text-assistant-pc?hsLang=en#main-content) - [Setting up and installing empower® AI Text Assistant](https://empower.express/knowledge/empower-express-ai-text-assistant-pc?hsLang=en#setting-up-and-installing-empower-ai-text-assistant) - [Additional features and tools](https://empower.express/knowledge/empower-express-ai-text-assistant-pc?hsLang=en#additional-features-and-tools) - [Manuals](https://empower.express/knowledge/empower-express-ai-text-assistant-pc?hsLang=en#manuals) - [Troubleshooting & Technical information](https://empower.express/knowledge/empower-express-ai-text-assistant-pc?hsLang=en#troubleshooting-technical-information) - [Manage my account](https://empower.express/knowledge/manage-my-account?hsLang=en#main-content) - [Subscription billing & account information](https://empower.express/knowledge/manage-my-account?hsLang=en#subscription-billing-account-information) - [Troubleshooting & Technical information](https://empower.express/knowledge/troubleshooting-technical-information?hsLang=en#main-content) - [IT architecture & security information](https://empower.express/knowledge/troubleshooting-technical-information?hsLang=en#it-architecture-security-information) - [Troubleshooting](https://empower.express/knowledge/troubleshooting-technical-information?hsLang=en#troubleshooting) - [Internal](https://empower.express/knowledge/internal?hsLang=en) [![empower Express](https://empower.express/hs-fs/hubfs/Empower%20Blue.png?width=200&height=54&name=Empower%20Blue.png "empower Express")](https://www.empowersuite.com/en/empower-express) [mailto:support@empower.express](mailto:support@empower.express) © 2026 empower® express