How to guide to setting up KB articles - GIFs

How to add a GIF

GIFs are a good alternative to a screen capture to demonstrate where to click and to show how and bring attention to where. They shouldn't be too long or have too many steps. Ideally, they should only be no more than 5 seconds - for attention and also file size. The example below is too long! and 3mb!

How to create a GIF

1. Record the video sequence in Loom
2. Edit or trim the video (in Loom if preferred)
3. Download the video
4. Drag and drop into Adobe Express. The free version is fine: Adobe Express - convert to GIF
5. Save as a GIF

How to add a GIF

1. Click on Insert image on the Rich Text Formatting toolbar
2. Upload the GIF you need (or retrieve from one of the folders if it is already uploaded)
3. Select the GIF file and it is inserted. 
4. You can resize it using the corner sizing handles
5. Ensure you file any new files in the correct folder in HubSpot - Content - Files