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How to reset the empower Sync (Mac)

Sometimes, your empower Mac sync might need to be reset.

If you get a sync error in empower for Mac it can often be resolved by rebuilding your offline database cache.

To do this:
  1. Go to the empower® sync icon (found in the top right hand side of your screen) and selecting “Logout” – see below: 

  2. This will prompt the Login in screen to appear
  3. Complete the login in details to activate a new sync and rebuild your offline cache

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