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empower Express Knowledge Base
Troubleshooting and technical information
Troubleshooting and technical information
Help! I have a problem or a technical question.
empower® sync
How does the sync work?
How to run a sync (PC)
How to "Sync from Scratch" or "Clear your Offline Cache" (PC)
How to run a sync (Mac)
How to reset the empower Sync (Mac)
empower version and log file information
How to find your empower version (PC)
How to find and send your empower log files (PC)
How to find your empower version (Mac)
How to find and send your empower log files (Mac)
IT architecture & security information
empower® security and privacy overview
empower® in secured networks in read-only mode
What Proxy/Firewall settings does my network need to enable empower access?
empower® Express disaster recovery policy
empower® Lite is not connected to the Azure cloud (offline only)
How to install empower®
Installation guide – Full (Slides for PC)
Installation guide – Slides for Mac
Installation guide – Lite
Installation guide – AI Assistant
How to uninstall empower®
How to uninstall - Full (Slides for PC)
How to uninstall - Slides for Mac TBU
How to uninstall - Lite
How to uninstall - AI Assistant
Troubleshooting
Why can’t I see the empower ribbon? (PC)
Tips when using empower and large file sizes (20MB+) with OneDrive, SharePoint, or co-authoring
How to clean up your temp files from your %temp% folder in Windows
How to run an Microsoft Office repair (PC)
